PRIVACY POLICY

Go Vietnam Car (“we”, “our”, “us”) operates the website https://www.govietnamcar.com/ and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services.

1. Information We Collect

We may collect the following information when you use our website or submit a booking request:

1.1 Personal Information

• Full name

• Email address

• Phone number (including WhatsApp if provided)

• Nationality (optional)

1.2 Booking Information

• Pickup and drop-off locations

• Pickup date and time

• Number of passengers and luggage

• Special requests or notes

1.3 Technical Information

• IP address

• Browser type and device information

• Cookies and usage data for analytics purposes

2. How We Use Your Information

We use your information to:

• Process and confirm your booking

• Contact you regarding your service request

• Arrange vehicles and drivers according to your needs

• Improve our services and website experience

• Comply with legal and regulatory requirements

We do not sell or rent your personal information to third parties.

3. Sharing of Information

Your information may be shared only with:

• Drivers or transportation partners for service fulfillment

• Payment processors (if applicable)

• Legal authorities if required by law

All partners are required to protect your data and use it solely for service purposes.

4. Cookies Policy

Our website may use cookies to:

• Improve website performance

• Analyze traffic and user behavior

• Remember user preferences

You can disable cookies in your browser settings at any time.

5. Data Security

We implement reasonable security measures to protect your personal data against unauthorized access, loss, or misuse. However, no online transmission is 100% secure.

6. Data Retention

We retain your information only as long as necessary to:

• Fulfill booking services

• Meet legal, accounting, or reporting requirements

7. Your Rights

You have the right to:

• Request access to your personal data

• Request correction or deletion of your information

• Withdraw consent for data processing

To exercise these rights, please contact us using the information below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

9. Contact Information

If you have any questions regarding this Privacy Policy, please contact us:

Email: [email protected]
Website: https://www.govietnamcar.com/